CalAIM mobile crisis, without pretending to be an EHR
Intake, CAT/PERT-style dyad dispatch, field status on a phone, 72-hour follow-up, and warm program handoff. Billing, prescribing, and the clinical chart stay in the systems you already have.
California counties
Mobile crisis operations for CalAIM, CAT, and 988
Respondr.care is the intake-to-field thread for county behavioral health — not a replacement for your EHR. Request a demo; we match the walkthrough to your protocol in days, then you pick Coordinator, CAT, or Supervisor.
988 and the local line on one thread
A coordinator opens the case while the caller is still on the line. The assigned dyad sees location, priority, and intake context — not a side spreadsheet after the transfer.
County-shaped, then matched to you
The public demo already speaks California mobile-crisis dialect (CAT, dyads, local resources). Send your protocol; we reshape fields, SLAs, and the resource list in days before a live walkthrough.
Fit your protocol, not ours
Crisis teams do not share one intake form. Share how your line, dispatch, and follow-up actually work. We adjust the live demo in days — AI-assisted build is why that is fast, not what you are buying — then you walk the same thread on your rules.
Show us your rules
Intake fields, dyad vs solo, assign SLA, 72-hour follow-up, and what “cleared” means on your team.
We reshape the demo in days
Workflow and seeds typically change in days — fields, SLAs, CAT statuses, resource list. HIPAA hosting, BAA, SSO, and EHR or 988-vendor integration are not a week; we say that up front.
Walk your version
Same personas — Coordinator, CAT, and Supervisor — on a board that follows your protocol, not a generic county template.
Common questions
No. Respondr is a crisis operations platform focused on intake, dispatch, field assessment, and program handoff. It complements your existing clinical systems rather than replacing them.
City mobile crisis units, county behavioral health (including Crisis Now / 988 call centers), and state or regional programs that need one intake-to-dispatch thread across jurisdictions. The same workflow scales from a municipal CAT team to a multi-county board.
Yes. CAT My Cases is built for phones and tablets: a single-column phone home, a two-column tablet grid, an incident map on each assignment, and an ETA next to the address after a team member accepts dispatch.
Each case has a team chat thread. A header bell lists role-scoped work — P0/P1 waiting for dispatch, overdue follow-ups, pending warm handoffs, and PTO to review — and opens the exact screen.
Dispatchers assign scheduled Primary dyads from the board or intake. Relief and PERT cover backup and escalation; per-member status shows who has arrived, started assessment, or cleared.
The supervisor dashboard shows Crisis now (open, unassigned, P0/P1), stale cases (24h+), team utilization, and PTO. Notifications and the dyad scheduler keep staffing and caseload in the same loop.
Request a demo on this site. The next step is a 60-minute live walkthrough with our team — intake, CAT dispatch, and the field phone on one thread. You can book that time from the confirmation page. We email a time-limited access code after we review the request; the site does not generate a code automatically.
Workflow and demo seeds — intake fields, SLAs, CAT statuses, follow-up rules, resource lists — typically change in days or a couple of weeks. HIPAA production hosting, a BAA, SSO/IdP, and EHR or 988-vendor integration are not a week; those follow a later production conversation. The public demo uses local browser storage only.
The production platform is designed for HIPAA-aligned hosting with encryption, RBAC, and audit logs. This demo uses local browser storage only and is opened with a time-limited access code.
Ready to see Respondr in action?
Walk through intake, dyad dispatch, CAT My Cases, team chat, and in-app alerts. Request a demo and we'll email you an access code after we review your request, then pick a persona.