About us
Respondr exists so crisis teams can run intake, CAT dispatch, and field status on one thread — and so bed, SUD, and care coordination staff can pick up that person without a fax that never gets a status.
Respondr builds crisis-first operations software for city, county, and state behavioral health. We start at the 988 or local crisis-line transfer — intake, CAT dispatch, field assessment — and keep the continuum going when someone needs a CSU bed, a residential or detox stay, or months of care coordination. Coordinators, clinicians, and supervisors stay on the same person without living in a side spreadsheet.
Mobile crisis is asked to move at the speed of a live call, but the tools teams often get are an EHR, a radio, and a patchwork of lists. Intake context stays on the phone. Dispatch lives elsewhere. Field status is verbal. Placement and follow-up fall through the cracks after the curb. We started Respondr to give those teams operational workspaces that match how they already work — crisis for the incident, bed and SUD for the stay, care coordination for the months — not another clinical chart.
Crisis operations software should complement the systems you already trust for documentation and billing. It should be mobile-first for CAT in the field, clear for supervisors watching SLAs and stale cases, and honest about scope: we are not an EHR. Closed-loop placement and a care manager’s caseload belong on the same platform as the crisis board — without merging clinical notes across programs. Workflow and demo seeds should reshape in days when a county shares its protocol.
Walk the full thread: crisis intake and CAT dispatch, bed or SUD census, then a care coordinator’s caseload. Request a demo and we'll email you an access code after we review your request, then pick a persona.
