South Carolina providers & counties
From 988 and BHDD Mobile Crisis to the team in the field — on one crisis thread
South Carolina supports Mobile Crisis alongside 988. Respondr keeps the episode together after the transfer — intake, dispatch, field status, and handoff — without replacing your EHR.
Why this matters in South Carolina
BHDD Mobile Crisis is the frame. Ops keeps the episode intact.
South Carolina supports community crisis response through BHDD Mobile Crisis and statewide crisis resources, alongside 988 and pathways such as OSP get-help for people who need someone to call — and, when needed, someone to come to them.
State service pages and 988 define who answers and who can respond. They do not, by themselves, keep intake, dispatch, field status, and warm handoff on one record after the transfer across counties and shifts.
That gap is where episodes fragment: context in one tool, assignment by text or radio, and field status invisible until someone updates a spreadsheet later.
Where Respondr fits
Respondr is crisis operations software — not an EHR. It sits after the 988 or crisis-line transfer so coordinators open the case, dispatch Mobile Crisis, and keep field status and follow-up visible without replacing clinical documentation systems.
Open the case while the caller is still on the line
Coordinator intake captures location, priority, and context so Mobile Crisis does not inherit a spreadsheet after the 988 or crisis-line handoff.
Dispatch Mobile Crisis — and keep field status visible
Live board, per-member status, and field-first My Cases on phone and tablet: map, ETA after accept, and status through clear — matching how South Carolina expects teams to respond in the community.
Keep follow-up and warm handoff on the same episode
Time-limited follow-up and program handoff stay on the case thread — so crisis response does not end when the radio goes quiet.
See South Carolina–shaped intake and Mobile Crisis dispatch
We tailor a short demo to your county protocols and shift patterns — usually within a few days.
Official South Carolina sources
Read the same BHDD and partner guidance providers use for Mobile Crisis and crisis resources — then see how Respondr keeps the handoff from the line to the curb on one record.
- BHDD — Mobile CrisisOpen source →
South Carolina Department of Behavioral Health and Developmental Disabilities Mobile Crisis — community response when someone needs more than a phone conversation.
- BHDD — Crisis ResourcesOpen source →
State crisis resource hub — how South Carolinians find help and how providers sit in the continuum beside 988.
- OSP — Get HelpOpen source →
Office of Suicide Prevention get-help pathways — local framing for crisis contacts that feed mobile and follow-up response.
Links go to official South Carolina and partner sites. Respondr is not affiliated with or endorsed by BHDD, OSP, or 988 Lifeline centers.
Fit your protocol, not ours
Crisis teams do not share one intake form. Share how your line, dispatch, and follow-up actually work. We adjust the live demo in days — AI-assisted build is why that is fast, not what you are buying — then you walk the same thread on your rules.
Show us your rules
Intake fields, CAT team vs solo, assign SLA, 72-hour follow-up, and what “cleared” means on your team.
We reshape the demo in days
Workflow and seeds typically change in days — fields, SLAs, CAT statuses, resource list. HIPAA hosting, BAA, SSO, and EHR or 988-vendor integration are not a week; we say that up front.
Walk your version
Same personas — Coordinator, CAT, and Supervisor — on a board that follows your protocol, not a generic county template.
常见问题
不是。Respondr 是专注于接案、调度、现场评估与项目交接的危机运营平台。它补充而非取代您现有的临床系统。
市级移动危机单位、县级行为健康（含 Crisis Now / 988 呼叫中心），以及需要跨辖区统一接案到调度线索的州或区域项目。同一工作流可从市政 CAT 团队扩展到多县委员会。
可以。CAT 我的个案为手机和平板设计：手机单列首页、平板双列网格、每个任务上的事件地图，以及队员接受调度后地址旁显示的 ETA。
每个个案都有团队聊天线程。页眉铃铛按角色列出工作 — 等待调度的 P0/P1、逾期随访、待确认的温热交接，以及待审的 PTO — 并打开对应屏幕。
调度员从看板或接案分配已排班的 Primary CAT 团队。Relief 与 PERT 覆盖备份与升级；按成员状态显示谁已到达、开始评估或已结案。
督导仪表盘显示 Crisis now（开放、未分配、P0/P1）、滞留个案（24 小时以上）、团队利用率与 PTO。通知与 CAT 团队排班让人员配置与个案量保持在同一闭环。
在本站申请演示。下一步是与我们团队的现场讲解 — 接案、CAT 调度与现场手机在同一条线索上。您可在确认页预约时间。我们审核请求后邮件发送限时访问码；网站不会自动生成代码。
工作流与演示种子 — 接案字段、SLA、CAT 状态、随访规则、资源列表 — 通常在数天或一两周内调整。HIPAA 生产托管、BAA、SSO/IdP 以及 EHR 或 988 厂商集成不是一周能完成的；那些属于后续生产沟通。公开演示仅使用本地浏览器存储。
生产平台按 HIPAA 对齐托管设计，具备加密、RBAC 与审计日志。本演示仅使用本地浏览器存储，并通过限时访问码打开。